Every enquiry logged, every follow-up sent, and your team in control
A quote request lands at 8.40 pm. Nobody sees it until morning, it has to be copied into the CRM by hand, and the follow-up depends on someone remembering. By the time you reply, the customer may have booked with whoever answered first. So who logs that enquiry, who drafts the reply, and when does a person step in?
PageJi is an AI automation agency that answers those questions for Australian businesses. We connect your inbox, website forms, WhatsApp and CRM so every enquiry is recorded the moment it arrives, a reply can be drafted from information you have approved, and your team is told exactly when to step in. We automate the predictable steps and keep people in charge of decisions, pricing and anything sensitive. If most of your enquiries arrive by phone, our AI receptionist for Australian businesses applies the same approach to calls.
Our Portfolio Of Work
From Zero Online Presence to Page 1 for Delhi's Most Competitive Real Estate Keywords
Buyers finding them directly on Google before portals. Developers approaching them for partnerships. Their digital presence doing the selling.
"Petalona didn't run a single ad — yet the phone keeps ringing. That's what owning the top of Google looks like."
Ranked at the top of Google for varmala preservation, flower preservation and crochet flowers across Delhi NCR. Now getting direct order calls from customers straight from Google.
Bringing Arya Samaj Vikaspuri Online
Website build for a community health centre in Vikaspuri. Doctor info, test details, timings, and patient enquiries — all in one place, online for the first time.
What Does an AI Automation Agency Actually Automate?
We automate work that follows the same pattern most of the time: enquiries, data entry, documents, reminders, CRM updates and reports. Three workflows show how this runs in practice.
1. How an enquiry reaches your CRM. A form, email or WhatsApp message arrives. The automation reads it, pulls out the name, contact details, service and urgency, checks whether the contact already exists, then creates or updates the CRM record and tags the source. Your team gets a short alert with the summary, so nobody copies details by hand and no enquiry sits unseen overnight.
2. When a document reminder stops. If you need a signed form, an ID or a quote approval, the automation sends a polite reminder on a schedule you choose. When the customer replies, it checks that the right document arrived before it stops the reminders and moves the job forward. If the wrong file comes back, it asks again or flags a person, which means fewer chasing emails and fewer jobs stuck waiting.
3. Which replies need a person's approval. Routine answers, such as opening hours, next steps or confirming a request was received, can be sent straight away from approved information. Anything involving price, a customer commitment, a complaint or sensitive data is drafted and held for staff approval. You decide where that line sits, and we build it into the workflow.
Beyond these, we automate data entry from invoices and forms, CRM and Google Sheets updates, and plain-English daily or weekly summaries pulled from your tools.
What Have We Automated Before?
Two real projects show the kind of work we do, one custom workflow and one AI assistant.
A custom workflow for an Australian venture company. We built a custom audio-response tool on Google Apps Script, Google Sheets and Google Drive. It collects recorded responses, stores each file in Drive and logs it in a Sheet, so the team can review everything in one place instead of chasing scattered files. It shows how we connect tools a business already uses into one workflow that fits its process.
An AI assistant with human handover for Abhishek Buildwell. For this Delhi property consultancy we built a WhatsApp AI property assistant on the WhatsApp Cloud API and Google Sheets. It reads their live listings, matches buyers with suitable properties, books site visits and hands the conversation to a person when it needs one. Every conversation is recorded, so the team follows up with the full picture. It was part of how the business moved from offline to online.
These are common needs for Australian businesses too. The National AI Centre's AI Adoption Tracker for January to March 2025 found that data entry and document processing, at 27%, was among the most common uses of AI by Australian businesses.
So where should you start? Pick the one task your team is still doing by hand every day, write down each step and the tools involved, and note which decisions need a person. That one workflow is usually the right first project, because it is easy to measure and quick to prove.
How Will We Know the Workflow Is Working?
How Does a PageJi Automation Project Run?
Every project follows the same steps, so you always know what happens next and what it will involve.
1. Map one workflow. We sit down with the people who do the task, map each step, the tools involved and the points where a person must decide or approve.
2. Build and test with real examples. We build the workflow and test it with real enquiries, documents and edge cases from your business, not invented demo data.
3. Run it alongside your current process. For a short period the automation runs next to your existing way of working, so you can compare results and catch anything it misses before you rely on it.
4. Train your team and hand over. Your team gets simple instructions on approving, editing and pausing the workflow, and everything is documented in your accounts.
5. Understand the costs up front. We explain three parts separately: the one-off build, any ongoing software or AI usage costs paid to the platforms you use, and optional support from us after handover. If customer questions are a large part of the workload, our AI customer service for Australian businesses page explains the next step.
What does an AI automation agency do?
Why Choose PageJi as Your AI Automation Agency in Australia?
Real automations, not demos. We have built a custom Apps Script, Sheets and Drive workflow for an Australian venture company and a WhatsApp AI property assistant for Abhishek Buildwell that hands conversations to staff.
Your process first, tools second. We map how your team actually works and connect the tools you already pay for wherever possible. For property businesses, our real estate AI for Australian agents page shows the same approach applied to listings and buyer enquiries.
People stay in control. Approval steps, alerts and a pause option are built into every workflow, and agents work only from information you approve.
Privacy built in. Every automation is set up with the Australian Privacy Principles and the OAIC guidance on commercially available AI products in mind, and we agree who can see customer data before anything goes live.
No lock-in, and everything stays in your name. There are no lock-in contracts, and your automation platform, AI accounts and data are set up in your business name.
Work moves forward overnight. Our team works from Delhi, and our working day starts in the Australian afternoon, so changes you request at the end of your day are often in place by the next morning. Our guide on what to look for in an AI development company covers the questions worth asking any provider.
How much does AI automation cost in Australia?
What Happens If the Automation Gets Something Wrong?
Every workflow has a stop point. If the automation cannot read a message, a document does not match, or a reply falls outside approved information, it stops that item, alerts the person you nominate with a short summary and leaves the record untouched until they act. Nothing involving price or commitments is sent without approval, and only the people you choose can see customer data in each tool.
AI Automation Agency Frequently Asked Questions:
Which Task Is Your Team Still Doing by Hand?
If you call or WhatsApp us with the task your team repeats most, the tools it touches and where a person needs to approve, we can walk you through how the workflow would run, how we would measure it and what each part of the cost covers.
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Phone No: +91-8368074931
Request a Quote: info@pageji.in