WhatsApp AI Assistant for Business in Delhi

A WhatsApp AI chatbot takes over the repeated part of your WhatsApp conversations: it answers from your own information, records every enquiry and hands the chat to a person at the right moment. Here is each part we can set up for you, and what it can mean for your business.

1. Instant answers to the questions you get every day. Timings, location, fees, delivery areas and return policy come up again and again in almost every business, so we set up clear answers to them from information you check and approve. Customers get an answer while they are still interested, which usually means your team stops typing the same reply all day.

2. Answers from your live stock, price list or services sheet. In the assistant we run, the answers come from a Google Sheet of the client's listings, so the reply follows what the sheet actually says today. We can set up the same for your stock, prices or services, whether they sit in a sheet, your online store or another system you use. Who keeps that sheet up to date is your choice: your own team can update it, or if you would rather not, we update it for you. This usually means fewer "let me check and come back" replies, and fewer customers who never hear back. Our page on AI agent development explains how we approach custom AI agents more broadly.

3. Every enquiry saved as a lead. Each conversation lands in a Google Sheet or your CRM with the customer's name, number and what they asked, and if you do not have a CRM yet, we can build a simple custom one for your team. No lead lives only in someone's phone, and over a few months you get a clear view of what people ask for most.

4. Bookings inside the chat. Whether it is a clinic slot, a demo class, a consultation call or a store visit, the assistant offers the slots you set, the customer picks one and a confirmation is sent. The booking happens while the customer is keen rather than on a callback the next day, which gives you a better chance that it turns into a real visit.

5. Order status and delivery questions for online stores. For a Shopify, WooCommerce or Wix store, or a simple order sheet, we can build the assistant to look up the customer's order and reply with where it stands. That can take many "where is my order?" chats off your team, and if the store itself needs work, we also handle ecommerce website development.

6. Handover to the right person. When a customer wants to negotiate, has a complaint or simply types "call me", the chat and their details go to the right person on your team. Your people then spend their time on customers who are ready, and they start the conversation already knowing what the customer wants.

7. Follow-ups, reminders and updates. We can build the assistant to send a quote follow-up, a booking reminder or a back-in-stock or new-batch message to customers who asked for it, using Meta-approved message templates and only to people who have opted in. Customers who were interested but got busy get a reason to reply again, without your team having to remember each one.

8. Replies in the way your customers write. Customers in Delhi type in English and Hinglish, with short forms and spelling mistakes, and "kitne ka hai?" means the same as "what is the price?". The assistant is set up to understand messages written that way, so customers do not have to rephrase their question to get an answer.

9. WhatsApp Business Platform set-up and ongoing care. We set up the Meta Business account, the WhatsApp Cloud API connection and the number. Your current number can be used as long as it is not already active on WhatsApp, and if it is, we set up a new number for the assistant. After launch we stay in touch so the answers keep up as your products, prices and timings change, which is what keeps an assistant on your own business number accurate months later, not only in the first week.